The second-hand marketplace Shoppers Voice Anger Over Size Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Updates
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update to its shipping options due to shopper criticism.
